Your satisfaction is at the forefront of our mission. This is why we always give the extra mile when it comes to pamper our guests with complimentary activities, services and gifts. We want you to know what’s included in your booking right from the start, so that you can get more than what you paid for. Enjoy your freebies!
At your arrival
From the moment you step foot in the Dominican Republic, we vow to make your arrival as stress-free as possible. At the front desk you will be greeted with a welcome drink while we verify your booking details. If you’re staying at a villa, upon request, a designated driver will wait for you at La Romana, Punta Cana or Santo Domingo airport. Also, a private check-in and concierge service is also available.
Inside your room or villa
After we take you to your room or villa, it’s time to relax from your trip, Casa de Campo style. Connect your gadgets to the free WiFi–which can also be reached at many public areas of the resort–and take a picture of the special detail we left for you at the entrance of your villa. Then, we encourage you to take a refreshing bath, slip into your personal bathrobe and slippers, prepare some coffee won your coffee maker, and just be comfortable with the peace that surrounds you.
If you wish to go out and explore at your own pace, every room and villa has a readily available golf cart with room for four people. But if you need to get somewhere in a quicker way, call the concierge and a shuttle or vanette will be available to take you to Altos de Chavón or the Marina.
The next morning, don’t be surprised when you see a personal chef making breakfast for you at the villa–it’s one of the perks! Additionally, daily maid service is included at all villas, and butler assistance for light cooking, bartending, packing and unpacking is included at select villas. Daily cleaning service is available at all rooms.
At the resort grounds
All guests have access to a myriad of activities throughout the 7,000 acres of the resort. At the main pool, guests can look for cabanas and towels. Access to Minitas Beach is unrestricted and includes towels and chaise lounges for each guest. While you’re there, make sure to learn some merengue or bachata for free at our daily lessons! Kids in the family are welcome to join Camp Frost every Saturday at the beach; while teens can opt to visit Bonche 4 Teens, a supervised area that features billiard and air hockey tables, movie nights and parties.
Altos de Chavón is known as an artistic village, and as a guest of Casa de Campo you can sign up for pottery classes at its world-famous School of Design. If you’re interested in learning about Dominican art and history, the doors to the Archaelogical Regional Museum and Chavón Gallery are open. At night, adult guests can enjoy free access to Genesis Nightclub.
Golf lovers of all levels and ages also have complimentary activities to enjoy. Players who wish to learn the basics or just practice a little bit can sign up to free golf clinics, available twice a week. If you wish to spend an unforgettable evening with friends and family, every Friday we host a Night Golf party* where everyone is welcome to participate.
Film enthusiasts will greatly enjoy our Altos de Chavón Outdoor Cinema, at the amphitheater. Every month, the Altos de Chavon Film School, along with the Dominican Republic’s Ministry of Culture, screens a Dominican movie. This initiative is a great way to support the Dominican Republic’s rising film industry and Chavón’s promising film career.
So why wait? Book your next trip for this summer and take advantage of a free night! For more information on complimentary activities and vacation packages, don’t hesitate to call us at 855-877-3643 or 800-877-3643.
*Entrance and attendance to the Night Golf is free, but a bucket of LED golf balls costs USD$25.
