Covid-19 Statement

Yes. Amidst the government’s mandate to shut down all commercial activities for the near future, Casa de Campo Resort and its entire operation are currently closed. We look forward to reopening our doors on July 1, 2020.

The health and well-being of CASA DE CAMPO’s guests and residents has always been our top priority and we would like to take this opportunity to reassure you that we remain committed to this and after implementing the best practices & protocols outlined by the World Health Organization as well as our own. As such, we have now taken the difficult, yet mindful measure to close the resort and all operations to help mitigate the global pandemic. We look forward to reopening our doors when it is deemed safe and responsible to do so.

As we each continue to manage our businesses on a day to day basis, we want to emphasize the importance of staying in contact with one another and reassure each of you that Casa de Campo and our entire team are here to support you, encourage you, and to be there for you in any way that we can. Our team is working day and night to see us through this crisis and we are committed to our guests, community and partnerships as never before.

Due to the extension of the COVID-19 state of emergency by the Dominican government Casa de Campo Resort and its entire operation remains closed. It is not yet possible to establish an opening date until it is determined when hotels should open. The safety and wellness of our residents, guests and employees in our community remain top priority. Our company is remaining steadfast in keeping our team fully onboard throughout this closure and we are all working remotely and focused on the recovery plans ahead.

Due to the extension of the COVID-19 state of emergency by the Dominican government Casa de Campo Resort and its entire operation remains closed until July 1, 2020. The safety and wellness of our residents, guests and employees in our community remain top priority.

Casa de Campo is currently allowing FREE rebooking assistance, and a no CHANGE OR CANCELLATIONS penalty on individual bookings. Please contact our reservations department directly by calling (855) 580-4814 or visiting our website’s reservation agent chat box and one of our reservation specialists will gladly assist you.

Casa de Campo currently features a FREE CANCELLATIONS ON ALL INDIVIDUAL BOOKINGS policy. Please check specific rate details upon booking and the terms and conditions for specific villa rental properties.
Classic and Garden villas are fully refundable when cancelling 72 hours prior to arrival. Exclusive and Oceanfront are full refundable when cancelling up to 7 days prior to arrival. Please note these conditions do not apply during Christmas.
Please contact our reservations department directly by calling 855) 580-4814 or visiting our website’s reservation agent chat box and one of our reservation specialists will gladly assist you.

Our dedicated team is available to assist you remotely with any questions or queries. Below are their contact details:
Main Hotel Contact Number: 809- 523-5333
Hotel Reservations (toll free number from the US): 866-356-5844 / res1@ccampo.com.do
Hotel Reservations (toll free number in the DR): 1-809-200-1304
Villa Reservations: (toll free number from the US): (866) 860-5472
Concierge / Guest Services: 809-523-3333, ext. 44

Yes. Amidst the government’s mandate to shut down all commercial activities and large gatherings for the near future, Casa de Campo Resort and its entire operation are currently closed. We look forward to reopening our doors when it is deemed safe and responsible to do so.

Per government’s mandate prohibiting travel and all commercial & private flights into the Dominican Republic, Casa de Campo Resort and its entire operation are currently closed. The safety and wellness of our residents, guests and employees in our community remain top priority, and we look forward to reopening our doors when it is deemed safe and responsible to do so. During this timeframe, by Presidential decree, all property activities such as golf, shooting, tennis, fitness facilities, equestrian center, beach, marina, & art school are closed until further notice. Likewise, the use of beaches, communal swimming pools, social gatherings in villas, parties or any other event involving groups of people will not be permitted. We reiterate the importance of rigorously complying with social distancing during the quarantine by practicing self-isolation inside your homes.
Our sports centers, golf courses, and any other places that may be used for large groups of people will also remain closed until further notice and will be inaccessible.

As always, the team at Casa de Campo remain committed to offering the highest health and safety standards that our guests expect of us. Until the point of temporary closure, we have implemented the best practices & protocols outlined by the World Health Organization as well as our own and as a result, we have placed hand sanitizers in all areas of the hotel, including the meeting rooms, bathrooms and restaurants. These will remain in place when the resort reopens. In addition, we are working with our cleaning staff to ensure we meet the highest possible hygiene standards.

We have placed hand sanitizers in all areas of the hotel, including the meeting rooms, bathrooms and restaurants. These will remain in place when the resort reopens. In addition, we are working with our cleaning staff to ensure we meet the highest possible hygiene standards.

Upon reopening, in the unlikely event that a guest needs medical attention of any sort during their stay, we have certified medical professionals on site who are available 24/7 and if needed can visit them in their villa or hotel room. The Central Romana Medical Center, a private hospital with the highest standards (and complete Diagnostics Center with MRI), is less than 5-minutes away. The resort provides complimentary transfers when needed (non-emergency). We also have emergency 911 services, and an ambulance that is permanently on site for emergency transfers if required. Casa de Campo guests receive priority attention, translation services and preferred assistance at our private, VIP medical center.

In addition to closing the property and complying with the government regulations, we are taking additional proactive measures during this time to deep clean all rooms, meeting room spaces, restaurants, and activity centers. We have provided additional security measures throughout the property and services to the community to assist those in need. The property continues to prioritize the security of our residents and associates and has 24 / 7 security positioned and available throughout the property.
Currently the resort is temporarily closed with no guests on property. The safety and wellness of our residents, guests and employees in our community remain top priority, and we look forward to reopening our doors when it is deemed safe and responsible to do so.

With the current environment, we are working closely with all of our group partners and supporting their needs anyway possible. We are assisting in rebooking each group and maintaining a very flexible policy to accommodate everyone during this difficult time period. Additionally, we are extending new incentives to our partners to support their clients and work together in rebuilding our businesses. Casa de Campo is waiving attrition fee and not assessing cancellation or early departure fee for groups traveling through October 31st., 2020

Please contact our Group Sales team to discuss available dates at groups@ccampo.com, and/or 305-856-7083 (for calls in the United States), and 809-723-3032 in the Dominican Republic and Latam.

Casa de Campo is waiving attrition fee and not assessing cancellation or early departure fee for groups traveling through October 31st., 2020. For additional information, please contact our group sales team:
U.S. & Canada: Vielka De Guidi: groups@ccampo.com | Phone: 305-856-7083
Dominican Republic & LATAM: Kirsis Méndez : k.mendez@ccampo.com.do | Phone: 809-723-3032.

No. Amidst the government’s mandate to shut down all commercial activities for the near future, Casa de Campo Resort and its entire operation remained closed. This includes the temporary closure of our three championship golf courses, Teeth of the Dog® , The Links and Dye Fore. We look forward to reopening our golf courses as soon as it is deemed safe and responsible to do so.

We are extending no early departure fees, waiving attrition, and providing Free Cancellations for all wedding groups bookings traveling now through October 31st, 2020. For additional information, please contact our weddings group sales team:

U.S. & Canada: Theresa Calcos: TCalcos@CCampo.com | Phone: 519-573-4562
LATAM: Betty Medina: b.medina@ccampo.com.do | Phone: 809-723-3039

No. Amidst the government’s mandate to shut down all commercial activities for the near future, Casa de Campo Resort and its entire operation remain closed. This includes the temporary closure of our many restaurants and dining outlets. We look forward to reopening these facilities as soon as it is deemed safe and responsible to do so.

No. Amidst the government’s mandate to shut down all commercial activities for the near future, Casa de Campo Resort and its entire operation will remain closed. This includes the temporary closure of all resort facilities. We look forward to reopening these facilities as soon as it is deemed safe and responsible to do so.

Yes, we have several restaurants on property offering take out & delivery services. For a list of participating restaurants and menu options, please contact the resort main number 809-523-3333.